General Terms and Conditions Екип ЦПП April 2, 2024

General Terms and Conditions

General Terms and Conditions

General Terms and Conditions

General Terms and Conditions


Art. 1. The Legal Aid Center Foundation – Voice Bulgaria, hereinafter referred to as the Foundation, is the owner and operator of the website

Art. 2.The Foundation Legal Aid Centre – Voice Bulgaria is a non-profit legal entity registered in public benefit activities, founded to support and protect the rights of migrants and refugees on the territory of the Republic of Bulgaria, as well as the rights of similar groups in need by providing free legal assistance and advice, conducting individual court cases and is registered under the Law on the Bulstat Register 175641035, with its registered office in Sofia, Bulgaria. Sofia and management address. Registered office and registered office in Sofia, Mladost 1 Bl.92, Floor 13 App.90, contact email

Art. 3. The website and the information and services offered through it shall function under the rules described below. The use of implies the unconditional acceptance of all the terms and conditions listed. If the visitor does not agree with one or more of the rules of use of he has the right to refrain from using it, otherwise he is automatically deemed to accept all the conditions.


Art. 4. The website contains the most up-to-date and established security applications and technologies that relate to the Visitor’s personal information.


Art. 5. The Foundation does not guarantee the continued operation of

Art. 6. The Foundation reserves the right to interrupt access to certain material or the entire site for an indefinite period of time, scheduled or incidental, without liability for any damages to the Visitor that may result from the suspension.

Art. 7. The Foundation reserves the right to redirect the Visitor to other web pages controlled by the Foundation. In this case, the Visitor will be subject to the General Terms and Conditions set out on those pages.

Art. 8. The Foundation reserves the right to redirect the Visitor to other pages on the Internet that are owned and controlled by third parties. The Foundation has no control over the content of these pages and therefore assumes no responsibility for the timeliness, accuracy, or correctness of the information contained on these sites.


Art. 9. (1) The Foundation provides visitors to with access to a Q&A platform.

(2) In order to submit a question, the visitor should fill in the registration form by entering first name, last name and email, telephone number then describe their question or contact the contacts indicated.

Art. 10. (1) The answers are principled and are provided insofar as the matter is explicitly regulated by the legislation, and are intended only to provide preliminary indicative information to the users of

(2) Under no circumstances shall the Foundation be liable, directly or indirectly, for any damages of any kind, including without limitation direct, incidental, consequential or common damages, or for any claims or losses and lost profits arising from information on the Q&A Platform.


Art. 11. The Foundation undertakes, in good faith and in a timely manner, according to its publication plan and schedule, to provide general information to the Visitor that is intended to inform and demonstrate the legal framework in a general and abstract manner. The Foundation makes no commitment to the comprehensiveness or comprehensiveness of the information presented at

Art. 12. The information found on should in no way be interpreted as legal advice or consultation. Any action of the Visitor related to the protection of his/her rights and legitimate interests should be undertaken by him/her only after due consultation with a legal professional.

Art. 13. The information provided on is general and abstract, its correct application in practice depends on the correct legal qualification of the facts and taking into account many facts of the concrete life situation, which cannot be described on This is the reason why the Foundation shall not be held liable in case the Visitor trusts the information provided on and applies it in a different, more complex situation or a situation with specifics, resulting in damages for the Visitor.

Art. 14. By submitting material to any of the Foundation’s servers via electronic mail (e-mail) or via including, but not limited to, the Visitor agrees that:

The Materials and the information contained herein do not contain anything that is contrary to applicable law or is in any way inappropriate for publication.
You shall use all reasonable means to detect and remove viruses and any harmful or destructive similar items and programs before submitting the Materials and the information therein.
Own the materials and information in/with them or have unrestricted rights to provide them – the Foundation may publish them free of charge and/or use them or the ideas disclosed in them in its products and services without financial or any other liability.

Art. 15. The Foundation shall follow the rules of this document and the principles for the storage of personal data under the applicable law and the Personal Data Protection Act of the Republic of Bulgaria. The Foundation, always working within the law, reserves the right to modify the rules of protection of personal data after notifying the Visitor of through these terms of use.

Art. 16. The Foundation collects personal data only in connection with its activities, strictly in accordance with the applicable law and with the Personal Data Protection Act of the Republic of Bulgaria.


Art. 17. The information provided on is general and abstract. Its topicality is monitored by the Foundation’s team, but omissions are possible with regard to partial or even complete changes in the legislative regime. In the event of a discrepancy between the information provided on the website and the legislation in the Republic of Bulgaria or the European Union, the Visitor has the opportunity to contact the Foundation’s team and point out the discrepancy. The Foundation reserves the right to verify the signal submitted and, if necessary, to take action within a reasonable time to remedy it.


Art. 18. These General Terms and Conditions may be amended by the Foundation, of which the latter will notify the Visitor in an appropriate manner by placing them in a prominent place on its website. The general terms and conditions published at shall be deemed to be up to date.


Art. 19. By using and the information contained therein, the Visitor expresses his unconditional agreement to these General Conditions, in exchange for which he obtains the right to use free of charge for personal and non-commercial purposes.

Last update: 04.03.2024